Reference

What You Agree to When You Use ok77

These terms set out how ok77 operates, what we expect from your account use, and what you can expect from us. Access to ok77 depends on local law and is available only where local law permits in eligible regions of Pakistan.

Account terms apply at registrationJazzCash, Easypaisa, Raast wallet rules includedPakistan-eligible regions onlyPolicy updates notified via account
ok77 What You Agree to When You Use ok77
DATA & SECURITY

How We Handle Your Data and Account Security

We take data handling seriously because your account holds real wallet activity — deposits and withdrawals routed through JazzCash, Easypaisa, and Raast leave a transaction trail we are obliged to protect. Here is how we approach that responsibility in practice.

Data Retention

We keep your account and transaction records only as long as necessary for operational and regulatory purposes. Once that period ends, data is deleted or anonymised.

Cookie Policy

We use session and analytics cookies to keep you logged in across your mobile browser and to understand how pages perform. You can manage cookie preferences in your browser settings.

Account Security

Login is protected by OTP verification sent to your registered mobile number. We strongly recommend you do not share your OTP or account PIN with anyone, including support agents.

Correction Requests

If your registered name, mobile number, or linked wallet details are incorrect, submit a correction request via the Help section. We verify identity before any change is applied.

POLICY CONTACT

Reach Us on a Legal or Policy Matter

If you have a question about these terms, need to correct account data, or want to request closure, our support team handles policy queries directly. You can reach us through the channels below. For wallet-specific issues — such as a JazzCash or Easypaisa deposit that needs to be traced — include your transaction reference so we can locate the record without delay.

Live Chat Available inside your account dashboard. Raise a policy or data query and a team member will respond directly — include your registered mobile number for faster lookup.
Email Support Send detailed policy requests to our support address listed in your account settings. Attach any relevant transaction IDs from JazzCash, Easypaisa, or Raast for quick tracing.
Account Help Section Your account panel has a Help section where you can submit a written request to update, review, or delete your personal data held by ok77.

Legal Policy — Common Questions Answered

These are the questions we hear most often about account terms, data rights, and how policy applies to wallet use in Pakistan.

Yes. When you transact via JazzCash, Easypaisa, or Raast, both ok77 terms and the wallet provider's own terms apply. We handle the account side; the wallet provider handles the transfer side.

Yes. Submit a data access request through the Help section in your account panel or via email support. We will respond with a summary of the personal data held within a reasonable timeframe.

Contact support via live chat or email and request account closure. After identity verification, we will close the account and remove personal data subject to any retention obligations under applicable law.

We publish the updated document with a revised date and notify you through your account. Continuing to use the account after that date means you accept the updated terms.

Access depends on local law and is available only in eligible regions where local law permits. It is your responsibility to confirm that accessing the platform is lawful in your specific location.

Raise the issue immediately through live chat or the account Help section. Describe the concern clearly and include any relevant transaction references. We treat data complaints as a priority and respond directly.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.