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What ok77 Does With Your Data

Your account data — registration details, every payment record tied to JazzCash, Easypaisa, or Raast, and your session history — is collected under a policy that spells out exactly what we store, why we store it, and how long we keep it.

Data you controlClear retention termsSecure account accessCookie transparency
ok77 What ok77 Does With Your Data
SECURITY AND RETENTION

How We Secure and Retain Your Account Data

Data security is not a bullet point here — it is built into how the account system runs. Access to stored personal data is limited to the teams that need it for operations. We apply encryption to account records and payment transaction references, including those tied to JazzCash, Easypaisa, and Raast. Your data is kept only as long as it is needed for account operations, legal compliance, or payment reconciliation — after that, it is removed from our active systems.

Cookies and Tracking

We use session cookies for login continuity and analytics cookies to track page performance on mobile. You can disable non-essential cookies in your browser settings at any time.

Data Retention

Account records are retained while your account is active and for a defined period after closure, as required for payment reconciliation and legal purposes.

Account Security

Login access is protected by OTP verification sent to your registered phone number. Unusual login attempts trigger a flag on your account for your review.

Your Rights

You can request a copy of the data we hold, ask for corrections, or request deletion. Send your request through the support channels and we will respond in writing.

REACH OUR TEAM

How to Contact Us About Your Data

Questions about your personal data go through the same support channels you use for account help. Our team handles data-related queries — access requests, deletion requests, and questions about what we hold on file — through the channels below. If you are asking about payment data specifically tied to a JazzCash, Easypaisa, or Raast transaction, include the transaction reference in your message so we can pull the right record.

Live Chat Open the chat widget on any page and select the privacy or account help category. Our team handles data queries and access requests in the order they arrive.
Email Support Email us with your registered phone number and a clear description of your data request. Include any transaction reference if the query involves a payment record.
Help Centre The help centre covers cookie control, data access steps, and how to submit a deletion request. Worth checking before you raise a new support ticket.

Privacy Policy Questions Answered

Most questions about this policy come down to three things: what we hold, how long we keep it, and what you can do about it. The answers below cover the most common ones. If your question is not here, reach out through live chat or email and we will give you a direct answer. Data requests tied to payment records — like a JazzCash or Easypaisa deposit history — typically need your account number to locate the right file.

We collect your name, email address, phone number, and date of birth during registration. Payment transaction references from JazzCash, Easypaisa, or Raast are also recorded when deposits or withdrawals occur.

We share data only with payment processors handling your transactions and fraud-detection services. We do not sell your personal data to any marketing company or advertiser, ever.

We retain your account data while your account is open and for a period after closure, as required for legal compliance and payment reconciliation. We remove data when that period ends.

Yes. Submit a data access request through live chat or email with your registered account details. We respond in writing with the data we hold on your account.

Contact our support team by chat or email, state that you want your account data removed, and include your registered phone number. We process deletion requests within the timeframe required by applicable rules.

We use essential cookies to keep your session active and analytics cookies to track page load speed and navigation. You can switch off non-essential cookies through your browser settings.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.